Book Your Free Basement Inspection
Forty-five minutes on site, moisture mapping, a grading review and a written scope if you want one. No obligation, no pressure, and no charge, including the trip out. It follows the same seven-stage process on every house, and bringing dated photos of the wet areas makes the diagnosis considerably faster.
Do these three things while we drive over
- 1 Kill power to any circuit or appliance the water can reach, at the panel, not at the outlet. If the panel itself is wet, stay out and call the utility.
- 2 Lift what you can onto shelves or upstairs. Cardboard wicks water upward fast.
- 3 Photograph everything before you move it, your insurer will want it and you will not want to be reconstructing it later.
Book Your Free Inspection
No form to fill in, no waiting on a reply. Call the number below and you will speak to someone who has been in Akron basements, not a call centre.
- 1 Call and describe what you are seeing. It takes about five minutes.
- 2 We book a visit, usually within two working days, same day if water is coming in now.
- 3 You get moisture readings, photos and a written price. Nothing is charged for any of it.
- When we answer
- Mon to Sat, 7:00am to 7:00pm · 24/7 emergency response
- Where we are
- 385 S Main St, Akron, OH 44311
What Happens in the First 4 Days
A person answers, or calls you back
Calls during working hours reach the office directly. Emails and voicemails left overnight are answered before 8:30am the next working day, by somebody who can actually book a crew.
Five questions on the phone
Where the water shows, how soon after rain, what the walls are made of, whether a pump is already fitted, and when you can be home. That decides whether this is an emergency or an appointment.
An inspection slot with a 2-hour window
We give you a 2-hour arrival window rather than a whole day, and the inspector calls 30 minutes out. Same-day dispatch runs whenever water is coming in as we speak.
Findings on the spot, quote inside 24 hours
You get the moisture readings, the photographs and a plain answer in the basement. The written fixed price follows by email within 24 hours and is held for 30 days.
Drive Times From South Main Street
Our workshop sits at 385 S Main St in downtown Akron, which puts every neighborhood we serve inside a 35-minute drive. Those are off-peak times in dry weather. Add 10 to 15 minutes in a March storm, which is exactly when you are most likely to be calling.
Overnight emergencies work differently. The on-call crew leaves from home rather than from the workshop, so the arrival time depends on which side of the city they live on. Ninety minutes is the number we hold ourselves to.
The full list of 17 covered ZIP codes and 12 neighborhoods, with a map, sits on our service area section . Not listed there? Call anyway, because we still take work in Akron and our listed service area case by case.
- 10 to 15 minutes Central AkronDowntown, University Park, Middlebury, Firestone Park 44311, 44304, 44306, 44301
- 15 to 25 minutes North and westHighland Square, West Akron, Wallhaven, North Hill, Goodyear Heights 44302, 44303, 44313, 44310, 44305
- 25 to 35 minutes Outer neighborhoodsKenmore, Ellet, Merriman Valley 44314, 44312, 44319, 44320, 44321, 44307, 44325
- Overnight emergency dispatch Rolling within 90 minutes of the call, any hour, any night of the year, anywhere in Akron. The pump and the extraction gear travel with the crew.
Questions About Getting Us Out to You
Inside 1 business hour during working hours, and before 8:30am the next working day for anything left overnight. An active flood is answered immediately, at any hour, because that line is a phone in a foreman’s hand rather than a voicemail box.
If 2 hours pass in working time and nobody has called you, call again and say so. That is a failure on our side and we would rather hear about it than lose you quietly.
Yes, the inspection and the travel are both free, anywhere inside our service area, with no obligation and no charge if you decide to do nothing. There is no trip fee, no diagnostic fee and no deposit to book.
We can afford that because roughly 3 in 10 inspections end with us recommending nothing, or recommending a $300 downspout correction. Those visits cost us a morning and buy us the reputation that fills the other 7.
Yes, quite a lot. Send photos of the wet area, the wall above it, the outside ground line on that same elevation, and the nearest downspout. Dated photos taken during and after rain are worth more than anything taken on a dry day.
Photos cannot replace moisture readings or a hose test, so nobody here will quote a price from them. What they do is tell us which inspector to send and how long to book.
Kill power to any circuit the water can reach, at the panel rather than at the outlet, then call us. If the panel itself is wet, stay out of the basement entirely and call Ohio Edison before you call us.
Then lift what you can and photograph everything before you move it. Our overnight crew is usually rolling within 90 minutes of the call across Akron.
Yes, and plenty of tenants do. We will inspect, take readings and write the findings up for you at no charge, because a renter has every right to know what is under the floor they live above.
The work itself has to be authorised by whoever owns the building. We are happy to send the report and the fixed price straight to a landlord or a property manager if you would rather not be in the middle of it.
Yes. Duplexes, small apartment buildings and storefront basements across Akron are ordinary work for us, and the diagnosis is identical. Access and scheduling around tenants are the only real differences.
Buildings with more than 8 units, or any structure needing a stamped engineering design, get a structural engineer brought in before we quote. We say that up front rather than working past the edge of our own competence.